Privacy Policy

---

Last Updated: September 13, 2024

The Anchored Journey ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our website, services, or make purchases on our online store located at theanchoredjourney.myshopify.com ("Site"). It also explains your rights regarding your personal information and how to exercise them. By using our Site and Services, you agree to the terms described in this Privacy Policy. If you disagree, please do not use the Services.

1. Information We Collect

We collect various types of personal information depending on how you interact with us. This includes:

Information You Provide to Us Directly:

Contact Information: Name, email address, phone number, shipping address, and billing address.

Account Information: Username, password, security questions, and other credentials used for account security.

Order Information: Order details including products purchased, payment information (such as credit/debit card details), and transaction history.

Customer Support Information: Information you provide when contacting us for assistance or inquiries.

Information We Collect Automatically:

We use cookies, web beacons, and other tracking technologies to collect certain types of data automatically when you interact with our Site:

Device Information: IP address, browser type, device type, and operating system.

Usage Information: Pages viewed, links clicked, time spent on the Site, and other browsing behavior.

Geolocation Data: Location data derived from your IP address or device settings.

Information from Third Parties:

We may receive information about you from third parties, including:

Service Providers: Payment processors, fulfillment partners, and IT service providers.

Marketing Partners: Data used for advertising and promotional purposes.

Social Media: Information shared with us through social media platforms when you engage with our content or use social logins.

2. How We Use Your Information

We use your personal information for various purposes, including:

To Provide Our Services:

Process orders, payments, returns, and exchanges.

Manage your account and enable access to your order history.

Communicate with you regarding your purchases, account status, or inquiries.

For Marketing and Advertising:

Send you promotional emails, newsletters, or special offers. You can opt out of these communications at any time by using the unsubscribe option included in the emails.

Personalize your shopping experience and show you relevant advertisements.

To Improve and Optimize Our Site:

Analyze user behavior on the Site to improve functionality and content.

Conduct research and data analysis to enhance user experience.

For Security and Fraud Prevention:

Detect, investigate, and prevent fraud, unauthorized transactions, or other illegal activities.

Protect the integrity and security of our Services and your personal information.

To Comply with Legal Obligations:

Respond to legal requests, such as subpoenas, court orders, or regulatory requirements.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site, such as remembering your preferences, optimizing performance, and tracking interactions with our content. For more information on how Shopify uses cookies, please review their Cookie Policy.

You may adjust your browser settings to refuse cookies, but some features of our Site may not function properly if cookies are disabled.

Global Privacy Control (GPC):

We honor the Global Privacy Control (GPC) signal, which allows you to opt out of data sharing and targeted advertising. Visit Global Privacy Control for more information.

4. How We Share Your Information

We may share your personal information in the following circumstances:

With Service Providers and Vendors:

We share information with third-party providers who perform services on our behalf, including:

Payment Processing: To process transactions securely.

Shipping and Fulfillment Partners: To fulfill and deliver your orders.

Marketing and Advertising Partners: For promotional purposes and targeted advertising.

For Legal and Compliance Reasons:

We may disclose personal information to comply with applicable laws, legal processes, or regulatory requests. This may include:

Responding to government requests, subpoenas, or investigations.

Enforcing our terms of service and protecting the rights, property, and safety of our users and business.

In Business Transactions:

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to a new entity as part of the transaction.

5. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights concerning your personal information:

Right to Access:

You have the right to request a copy of the personal information we hold about you.

Right to Delete:

You can request that we delete personal information we maintain about you, subject to certain exceptions (e.g., if the information is required to complete a transaction or comply with legal obligations).

Right to Correct:

You may request that we correct inaccurate or incomplete personal information.

Right to Opt Out of Sales and Sharing:

You have the right to opt out of the sale or sharing of your personal information for targeted advertising purposes.

Right to Data Portability:

You may request that we provide your personal information in a structured, machine-readable format or transfer it to a third party.

Managing Communication Preferences:

You can opt out of marketing emails by clicking the unsubscribe link in any promotional email. You will still receive transactional emails related to your purchases.

Appeal Rights:

If we deny your request, you may appeal the decision by contacting us using the details below.

To exercise any of these rights, please contact us using the information provided below. We may need to verify your identity before processing your request.

6. Security and Retention of Information

We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We recommend using caution when sharing sensitive information.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law, including for tax, legal, or reporting purposes.

7. Children’s Privacy

Our Site and Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected personal information from a child under 16, please contact us so we can take appropriate action.

8. International Data Transfers

We may transfer your personal information to jurisdictions outside of your own for processing and storage. If you are located in the European Economic Area (EEA), we will only transfer your data outside the EEA in accordance with applicable data protection laws, including using Standard Contractual Clauses approved by the European Commission or other mechanisms.

9. Third-Party Links

Our Site may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices or content of such external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post any changes on this page, along with the updated "Last Updated" date. Please check back periodically for updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at:

Email: admin@theanchoredjourney.com

Mailing Address: 1234 Main Street, Suite 100, City, State, ZIP

This version includes all necessary privacy policy components, such as detailed descriptions of data collection, usage, disclosure, individual rights, and security practices. It ensures full transparency and compliance with privacy regulations like GDPR and CCPA.